Store Policies & Guarantee

Store Policy

Please let us know right away if there is a problem with your puchase. Returns must sent within 10 days of receipt and be in their original condition. NOTE: New items with tags cannot be accepted if tags have been removed.

Our Authenticity Guarantee

We guarantee all of our products to be 100% authentic or your money back. As a trusted online source of the best in designer clothing and accessories, we guarantee the authenticity of the items that we sell so that you can safely shop over the internet. Every new and resale item presented for sale by Discount Couture Boutique is thoroughly examined to ensure that it is authentic and of the highest quality. In many cases, our items include the original authenticity paperwork included with the original purchase, but in cases where this paperwork is not provided, we complete a thorough authentication process to ensure that the items you buy are 100% authentic!

Consignment Couture Authentication Process

Our authentication process is a thorough review process that we conduct on every item that we receive and includes a detailed evaluation of:

* Manufacturing Materials,

* Craftsmanship,

* Hardware (if applicable),

* Zippers, buttons, etc.

* Brand/Logo Stamping, Placement, Fonts, Character Spacing, etc.

* Logos, heat stamps, manufacturing location (i.e. "Made In...")

* Serial Numbers/Date Codes

* Lining Materials (if applicable)

* Stitching (if applicable)

* Packaging and protective sleeper/dust bags.

* Authenticity Paperwork, Receipts, etc.

New Item Authentication Process

In addition to the above steps we further ensure authenticity purchasing from only the most reputable of sources. In most cases these sources include Fifth Avenue surplus and direct from Italy vendors.

If there is ever any question about the authenticity of an item that you purchase from Discount Couture Boutique, please contact us immediately and ask about our 100% money back authenticity guarantee!

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